Footprint Schoolwear is committed to complying with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, once enacted. Looking after your data is very important to us, and we will ensure it is always kept safe and secure. We hope that we explain clearly below that we are collecting it to offer you the best possible ordering experience when purchasing your children’s' school uniform.
We have published this notice to help you understand
How and why we collect information from you;
Who we share your information with, why and on what basis
What your rights are.
Footprint Schoolwear will be the 'Data Controller' of any data you provide to us. This means we determine the purposes and ways in which any personal data is, or will be, processed.
Footprint Schoolwear will never email you asking you for your credit or debit card details or your bank account details. If you receive any email or correspondence claiming to be from Footprint Schoolwear asking you for such details, please DO NOT respond but forward the mail to us instead for our action.
How and why we collect information from you
When you are buying goods from us we will request the following personal information from you:
We require this information so that we can efficiently and accurately process your order.
Who we share your information with and why
Footprint Schoolwear works with a number of partners so that we can provide the highest quality of service possible. We work with:
In order for us to deliver your items, we will need to pass your personal information on to our delivery partners, Royal Mail and FedEx. Again, we will pass on as little information as possible and they too are fully compliant with the GDPR and Data Protection Act.
For the purposes of accepting payment for your order, we will redirect you to PayPal’s own website. They too are fully compliant with the GDPR and Data Protection Act.
The Only Exception
You should be aware that If we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and/or User Information we are compelled to do so.
How long we keep your information
For legal purposes, we will retain your personal information for 7 years after you've provided it to us. It may be used to establish, bring or defend legal claims made by or against us. There are however exceptions to this such as if:
The law requires us to hold your personal information for a longer period, or delete it sooner;
You exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law;
we bring or defend a legal claim or other proceedings during the period we retain your personal information, in which case we will retain your personal information until those proceedings have concluded and no further appeals are possible; or
in limited cases, existing or future law or a court or regulator requires us to keep your personal information for a longer or shorter period.
What are your rights?
You are entitled to request the following from Footprint Schoolwear, these are called your Data Subject Rights and there is more information on these on the Information Commissioners website www.ico.org.uk
Right of access –to request access to your personal information and information about how we process it
Right to rectification –to have your personal information corrected if it is inaccurate and to have incomplete personal information completed
Right to erasure (also known as the Right to be Forgotten) – to have your personal information erased. Contact 01752791889
Right to restriction of processing – to restrict processing of your personal information
Right to data portability - to electronically move, copy or transfer your personal information in a standard form
Right to object - to object to processing of your personal information
Rights with regards to automated individual decision making, including profiling –rights relating to automated decision making, including profiling
You have the right to lodge a complaint with a data protection regulator in Europe, in particular in a country you work or live or where your legal rights have been infringed. The contact details for the Information Commissioner’s Office (ICO), the data protection regulator in the UK, are available on the ICO website www.ico.org.uk where your personal information has or is being used in a way that you believe does not comply with data, however, we encourage you to contact us before making any complaint and we will seek to resolve any issues or concerns you may have.